FranceGuitare Official Fender Euro Stratocaster Telecaster Parts Dealer

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Before contacting customer support France Guitare

Before contacting customer support and to write to us, or to ask a question on the phone, make sure that your question does not fall within the scope of requests that we will not be able to process. The following requests will be ignored.

Before you write to us to ask a question!

  • Most technical or practical questions are answered in our blog or in the area "FAQ", or simply in the product description sheets presented on the website or on the manufacturer's website. Before any request for information, make the effort to check if your question has not already been addressed on the pages of the site or in the product sheet concerned ;
  • If you have a question about parts sold on our site, please refer to the product description data sheet in order to carry out the necessary checks yourself. All the dimensions are indicated there, take your measurements and also consider that a luthier can modify and adapt the pieces. Example: "The width of the heel of the neck does the one you sell fit the X or Y guitar body I want to mount it on? Is the tremolo I want to buy the right dimensions? is the sound of the X microphones good? etc." ;
  • Information about Fender standard part dimensions will not be processed : a chevalet standard remains a standard for a given model of guitar or bass, if the dimensions are not indicated, it means that the part is compatible with the series of the guitar model concerned, if your guitar is not a Fender series we will not have the answer to your question ;
  • Questions that consist of checking information posted on a forum X or Y, requests for help, technical advice or information consisting of testing our skills or those of your usual luthier will not be processed : We are not a public service responsible for responding to all anonymous requests from visitors to our site. On the other hand you can consult our blog or the database of the diagrams of the connection circuits of Fender guitars if this can help you repair the electronics on your Fender ;
  • We will not deal with any questions based on completely subjective and sometimes unfounded judging criteria, including by phone. Questions like: "Does a light guitar body sound better than a heavy body?", or "what microphones do you recommend for me to have a blues sound?", "the ebony fingerboard is better than the rosewood fingerboard?", "ash sounds better than alder", "a 1-piece body is better than a two-piece body?", etc.... all these questions are based on personal judgment criteria and we do not wish to debate or polemic on these topics ;
  • Requests for quotations will not be processed : we have developed this website for autonomous visitors who want to order the parts they need. We cannot place orders on behalf of site users, nor can we take online orders on behalf of buyers. On the other hand, we can modify and / or partially refund an already confirmed order ;
  • Requests for advice concerning violin making or electronics in advance a purchase in our shop will not be processed: We are not intended to train Internet users or to transmit skills acquired over the years in a few seconds, including to potential buyers, nor to disseminate complex technical know-how. Moreover, we do not wish to become the "pre-sales" service of our potential competitors the majority of whom never waste a second of their time on technical assistance ;
  • We are a reseller but not a distributor, nor a manufacturer: to obtain documentation (s), consult the official websites of the manufacturers as a matter of priority (example: microphones, electronics, etc.). If you wish to contact a brand, please contact them directly or contact their legal distributor in your country.

Finally, know that informing a "customer" does not mean doing a favor to international or local competition and most often unfair!! If, like a few of a minority, you are in need of gracious information about products, without making the effort to search on Google and on forums dedicated to this purpose, whether you do not speak English or your only desire is always to get the lowest prices at the expense of merchants, please know that we are not a public training or consulting service: We do not want your personal approach to be at the expense of our professional daily life. If we have spent weeks filling in the pages of this site, it is to allow visitors to find out for themselves.

We invest our time in helping and advising our loyal customers, those who appreciate our work and make us live all year round. This message is intended for hunters of "good deals" (who will recognize themselves) and who will get by with "cheap" sellers who are generally stingy with honest and relevant advice. Thank you for your understanding and enjoy your visit...

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French specialist in dealing Fender Stratocaster since 2009, Telecaster, Jazz and Precision Bass parts, new or refurb : Necks, bodies, loaded pickguards, mounted plates and circuit controllers, hardware, pickups, accessories. Consult our Fender lutherie practical blog sheets, customization and maintenance guide for Fender® electric guitars and basses.