The information collected on this form is stored in an internal database under the responsibility of FG (www.franceguitare.fr) - TPS Ltd and is necessary to allow you to use all the features of the site (Purchases, navigation, contact, etc ...) safely. In accordance with the law, you have access to your data on the "My account" page after logging in.
In accordance with the law, you have access to your data on the "My account" page after logging in.
PERSONAL DATA PROTECTION CHARTER
In accordance with the European regulation 2016/679 of April 27, 2016 (known as the "general data protection regulation" or GDPR)
This personal data protection charter (hereinafter: the "Charter") describes the commitment of the Site Franceguitare.fr - Property of TPS Ltd - Siret: 44017958800056. Managed by Mr. Jean Sébastien Maingot as Webmaster and data controller with regard to the respect of privacy and the protection of personal data of its users. This Charter has been written to allow you to familiarize yourself with the practices and conditions in which https://www.franceguitare.fr/ collects, uses and stores your personal data (hereinafter: the "Data").
There you will find a description of the various data that we may collect and process or that you may transmit to us when you access and/or use the site https://www.franceguitare.fr/ on which our products are sold. Term "Site" means only the site https://www.franceguitare.fr/ .
Given the constant evolution of laws and regulations on technology and personal data protection, it is likely that this Charter will be updated. If you are a user of the site franceguitare.fr , you will be informed of any changes by email.
If any of the clauses of this Charter should be declared null or contrary to the regulations, it will be deemed unwritten but will not lead to the nullity of the other clauses of this Charter.
This Charter applies to the Data collected :
It does not apply to information collected by any third parties or through sites managed by them, including through applications or content (including advertisements) redirecting the user to the Site. We thank you for carefully reading the Charter concerning the processing of your Data and we inform you that browsing our Site necessarily entails acceptance of this Charter.
If the latter does not obtain your membership, we invite you to leave our Site. It is your responsibility to check that the Data communicated to franceguitare.fr are compliant. If necessary, you have the possibility to correct and update them from your "My Account" area
1. WHAT DATA IS COLLECTED BY https://www.franceguitare.fr/ ?
Depending on the nature and purpose of your interaction with https://www.franceguitare.fr/ (creation of a user account, registration for the Newsletter, filling in contact forms, as well as during any telephone exchanges) we may collect the following Data :
2. HOW IS YOUR DATA COLLECTED?
3. WHY IS YOUR DATA COLLECTED?
If you are a simple user, we collect your Data to :
Refusal to correctly fill out the form(s) on the Site may block access to certain pages, in particular those concerning the order of products or services.
4. WHO PROCESSES YOUR DATA?
Your Data is processed by the staff and collaborators of https://www.franceguitare.fr/ in charge of :
In addition, as part of our activity, and for processing purposes, your Data may be communicated to subcontractors, service providers or other third parties, and in particular :
Each of its actors respects a confidentiality commitment regarding the use and processing of personal data.
https://www.franceguitare.fr/ has no access to your identifiers and credit card numbers. All transactions are secured using SSL encryption, guaranteeing you both the identity of the payment institution and the confidentiality of the data.
For the sending of our Newsletters, our e-mailing campaigns are managed internally by the marketing department. All of the aforementioned subcontractors, service providers, Partners or other third parties are bound by contractual obligations to respect the confidentiality and protection of Data and to process them only for the purposes for which we transmit them.
Your Data may be transmitted to any buyer or other successor in the event of a merger, sale, restructuring, reorganization, dissolution or other sale or transfer of part or all of the assets of https://www.franceguitare.fr/ due to uncertainties or bankruptcy, liquidation or other processes in which the Data of users of https://www.franceguitare.fr/ are among the assets disposed of.
Finally, we are also likely to disclose your Data :
The Site https://www.franceguitare.fr/ may contain links to various websites and social media platforms managed on third-party servers, by people or organizations on which https://www.franceguitare.fr/ has no control. Therefore, we can in no way be held responsible for how your Data will be stored or used on the servers of these third parties.
We advise you to read the applicable personal data protection charter of each third-party website that you will access via the Site in order to assess how your Data will be used.
5. HOW LONG IS YOUR DATA KEPT?
https://www.franceguitare.fr/ keeps your Data only for the period necessary for the purposes set out in Article 3. This retention period is not the same depending on the Data in question, the nature and purpose of the collection being likely to vary this duration. Likewise, certain legal obligations impose a specific storage period.
When you have subscribed to the Newsletter, we store your email address until you unsubscribe.
When you make contact with https://www.franceguitare.fr/ thanks to the contact form or that you communicate with us by phone, your data may be stored:
With regard to your user account, all of your billing data is kept for ten (10) years from the date of purchase, even if you have made a request to deactivate your user account.
If you make a request to delete Personal Data, your user account on the Site will be deactivated and anonymized, then completely deleted at the end of the aforementioned periods from the day on which you made the request.
Finally, regarding the Data collected by means of cookies or tracers, they will be kept for up to six (6) months for cookies or tracers measuring the audience and up to thirteen (13) months for the others. Beyond the aforementioned retention periods, your Data will be anonymized to be stored exclusively for statistical purposes.
6. HOW IS YOUR DATA PROTECTED?
Your Data is kept on a secure server and protected by a firewall and antivirus. We have put in place technical and organizational measures to guarantee the security and confidentiality of your Data against accidental loss and against unauthorized access, use, modification and disclosure. Given the peculiarities inherent in the Internet, however, it is impossible for us to guarantee the optimal security of information exchanges on this network. We strive to protect your data, but we cannot guarantee the absolute security of the information transmitted to the site franceguitare.fr . You agree that you transmit your Data at your own risk. We cannot be held responsible for non-compliance with the privacy settings or security measures in place on https://www.franceguitare.fr/ . As such, you agree that the security of your information is also your responsibility. For example, it is your responsibility to keep the password that allows you to access your user account secret. Do not disclose it to third parties under any circumstances. Likewise, be careful when disclosing information in the public sections of the Site, the latter can be viewed by any user of the Site.
7. WHAT ARE YOUR RIGHTS?
You can choose how the Data you transmit to us is used :
In addition, subject to the conditions provided for by the said regulations for the exercise of these rights, you benefit :
However, you acknowledge that the processing carried out before the revocation of your consent remains perfectly valid. You also have the right to object without cause to the franceguitare.fr performs an analysis of your data to share it for marketing purposes.
However, in accordance with Article 12.6 of the GDPR, for the exercise of these rights, franceguitare.fr , as the person responsible for this processing, reserves the right to ask you to justify your identity. We inform you that the data used to prove your identity will be deleted once we have responded to your request. You can exercise these rights by sending an email in French to our firstname.lastname@example.org or by mail to the following address to our subcontractor : JS MAINGOT - 444 Alaska Avenue - Suite #V5185 Torrance - 90503 CA - USA.
We have a period of one month to respond to any request relating to the exercise of your rights. This deadline may be extended by two months, due to the complexity or too many requests.
8. STORAGE OF DATA COLLECTED BY FRANCEGUITARE.FR
The Data collected in the context of the use of the site https://www.franceguitare.fr/ are stored exclusively on a server located in Europe (Country of the host) by the company OVH - 2 RUE KELLERMANN - 59100 ROUBAIX - Siret : 42476141900045.
Fender guitar and bass spare parts for Stratocaster, Telecaster, Jaguar, Jazz bass.
Euro Phone :(+33)972294058
TELEPHONE SUPPORT HOURS: TUESDAY TO FRIDAY FROM 2:30 PM TO 6:30 PM PARIS HOUR. In case of absence, please leave your message, your contact details and the subject of your call, we will contact you as soon as possible.
Requests for advice or technical information in violin making and electronics will be processed only within the framework of customer support. Any request outside this framework will not be processed. Thanks for understanding.
FENDER® GUITAR PARTS DEALER
French specialist in dealing Fender Stratocaster since 2009, Telecaster, Jazz and Precision Bass parts, new or refurb : Necks, bodies, loaded pickguards, mounted plates and circuit controllers, hardware, pickups, accessories. Consult our Fender lutherie practical blog sheets, customization and maintenance guide for Fender® electric guitars and basses.